This is a specialized position requiring a thorough knowledge of the operation of the City’s computer and systems. This position is responsible for the administration and the integrity of the system.  The manager will assign passwords and maintains system security.  This position determines the need for maintenance and makes the necessary repairs.  The supervisor assists the Finance Department management with computer related matters pertaining to annual budgets, reports, and other matters as required.

The functions of this job include coding and “debugging” programs in languages used by the City, modify existing programs, aid in system design, operate and supervise operations in the program operation, write operational instructions, isolate hardware and software problems, co-ordinate operations with supervision, maintain logs on maintenance and repair, and is webmaster for the City's web site.

Technical Support Specialist - Rigoberto Muniz

The Technical Support Specialist is responsible for performing the day to day operations of the City’s Information System.  This position performs database queries to select data for generating reports, run reports, print reports and deliver documents to the necessary personnel.  This position may assist with the City’s system  and computer training.    The Technical Support Specialist also maintains the PC and data processing equipment throughout the City, and provides technical support to City personnel.

The functions of this job include coding and “debugging” programs in languages used by the City, modify existing programs, perform simple to complex data queries and sorts, aid in system design and maintenance as required, write operational instructions and/or procedures, assist in isolation of software and hardware problems, maintain logs on maintenance and repair. Operate City’s computer including all data input devices and other related equipment, post data for budgetary, accounting, payroll, utility billing, fixed assets and other required applications, perform payroll runs, utility billing runs and other routine processes, perform routine equipment maintenance and training, and provides PC technical support to City employees.